1.There was increasing concern over the rise of private claims recovery agents which seek to reach settlement for claimants.
本局非常关注现时兴起由私人索偿代理设法为当事人达成和解协议的情况。
2.if they are unwilling or fail to reach settlement through consultation or mediation, the infringed party may bring an action in the court.
不愿通过协商、调解解决或者协商、调解不成的，被侵权人可以向法院提起诉讼。